Amway Grand Plaza

187 Monroe Ave., NW, Grand Rapids, MI 49503
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Pantlind Lobby Photo
courtesy @amwaygrandplaza CR Photo 2
Amway Grand Plaza - Exterior Photo 3
Pantlind Exterior Photo 4
I Don't Care Photo 5
I Don't Care Photo 6
Pantlind Guest Room Photo 7
Lumber Baron Bar Photo 8
Rendezvous Photo 9
Celeste Salon & Spa Photo 10
Celeste Salon & Spa Photo 11
Celeste Salon & Spa Photo 12
Celeste Salon & Spa Photo 13
Celeste Salon & Spa Photo 14
Imperial Ballroom Wedding Photo 15
Pantlind Ballroom Wedding Photo 16
Celeste Salon & Spa Photo 17
Tower River View Room Photo 18
Pool and Fitness Center Photo 19
Plaza Luxury Suite - Living Room Photo 20
Plaza Luxury Suite - Parlor Photo 21
Plaza Luxury Suite - Bedroom Photo 22
Celeste Salon & Spa Photo 23
Amway Grand Plaza Atrium Room Photo 24
Amway Grand Plaza Diamond Room Photo 25
Amway Grand Plaza Pearl Room Photo 26
Amway Grand Plaza Emerald Room Photo 27
Ambassador Ballroom Photo 28

As the premier AAA Four-Diamond hotel in West Michigan, the Amway Grand Plaza, blends the elegant history of the 1920s Pantlind Hotel with modern amenities of today. With 656 attractive guest rooms and suites, you'll experience the timeless beauty of the early 20th century. Guests favoring a more modern décor can enjoy the views and accommodations found in the 29-story Glass Tower. You will find delight in the fitness facility, pool, RoofTop Pickleball courts, shopping boutiques, and Celeste Salon & Spa. The Amway Grand Plaza offers nine unique and tempting restaurants to sample during your stay or host a private event, and you'll also find convenient shopping in the Plaza Essentials Gift Shop, Grand Kids children's store, and Right Bank Wine Selections. It's the one-stop shop for all of your needs!

Local: (616) 774-2000

Social

Review Rating: 5 out of 5
Rob L | December 2025
Great couple place to go
Good time with my boyfriend wish I could see him more
Review Rating: 5 out of 5
mariana f | January 2026
Impeccable customer service
I have to share my outstanding experience with Steve, who answered my call when I was looking for assistance with my niece's Alexandra stay at this location. I want to thank him for his...
Review Rating: 5 out of 5
Tracy R | January 2026
Awesome
Very nice. Been there three times now. Always a pleasure.
Review Rating: 3 out of 5
Ruth | December 2025
Zero response from manageament on a concern
We stayed Dec 27-28 and had some missteps as part of our experience. The part we dislike the most is there has been no response on the part of management. What follows is the email we sent to the...
Review Rating: 3 out of 5
Safari34166550665 | December 2025
Yikes.
Oh boy. My partner booked an evening with a “dream package” he had won. There was a gymnastics event that was taking up a lot of the hotel, but they made magic happen (so they said) and got us a...

TripAdvisor Traveller Rating

Overall Rating: 4.2 out of 5

Based on 2363 TripAdvisor Reviews

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Amenities
Features
  • Accessibility
  • Historical Site
  • Family-friendly
  • Pet-friendly
  • Open Year-round
  • WiFi
  • Lot/Paid Parking
  • Valet Parking
Sustainability Initiatives
  • Vehicle Charging Station
Season(s) of Operation
  • Spring
  • Summer
  • Fall
  • Winter
Accessible Travel
Accessible Travel Amenities
  • Service Animal Friendly
Mobility/Wheelchair Users
  • Passenger drop off/pick-up
  • Ramps
  • Wheelchair accessible elevator
  • Wheelchair accessible entrances at main entry
  • Wheelchair accessible restrooms

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